Quick answers to the most common questions. Still stuck? Reach out — we read every email.
On iPhone: open Settings → tap your name → Subscriptions → GROUNDED → Cancel Subscription. You keep Pro access through the end of the period you've already paid for.
If you reinstalled the app or switched devices, open the upgrade screen and tap Restore Purchases. As long as you're signed into the same Apple account that made the purchase, your Pro access will be restored.
Open Settings and tap Start fresh. This clears your profile, the worry you shared, your weekly intention, your full anxiety score history, and your AI quota counter. It does not cancel your subscription.
On the free plan you get three AI messages per day, shared across Today's check-in response, Plan Card questions, the Calm chat, and Community replies. Breathing, grounding, and the daily affirmation never count. The counter resets at midnight on your device.
No. GROUNDED is a wellness companion — a calm space to reflect, breathe, and feel less alone with money stress. For decisions that affect your finances or your health, please consult a qualified professional.
Your name, your worry, your intention, your check-ins, and your score history live only on your device. The AI proxy only sees the messages you actively send. See the Privacy Policy for the full breakdown.